Return Policy

Return or Exchange policy

Shipping and handling fees are not refundable.

RETURN OR EXCHANGE BY MAIL ON YOUR OWN

If you prefer to return using the delivery service of your choice OR if a prepaid return label was not provided, please ship your return to the address below. Packages must be returned prepaid.

ONLINE U.S. RETURNS ADDRESS:  

OMURA  – Returns
ORDER# (From Your Order)
4961 Santa Anita Avenue, Suite E
Los Angeles, CA 91780

INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR FREE RETURNS

Orders shipped to addresses outside of the U.S.  must be returned by mail.

INTERNATIONAL RETURNS INSTRUCTIONS

Please call or text: +1-626-586-5050 and our customer service team will assist you with return instructions. You may also e-mail us at contact@OmuraProducts.com. Retain order summary for your records. Refunds will be issued in the form of original payment. Packages must be returned prepaid.

ONLINE INTERNATIONAL RETURNS ADDRESS:  

OMURA  – Returns
ORDER# (From Your Order)
4961 Santa Anita Avenue, Suite E
Los Angeles, CA 91780
The U.S.A.